United States Patient Solutions Services.
Harnessing the power of empathy and insights to enhance access and adherence.
PATIENT-CENTRIC
We can help tailor engagement to address the individual patient when, where and how they prefer.
To make a difference in the lives of patients and improve their adherence, one should deliver tailored, empathetic support throughout the disease and patient journey. You can rely on the omnichannel technology we offer to meet the individual patient’s needs and preferences and our highly skilled field and remote personnel to address their concerns and support them along the way.
You can rely on our deep audience knowledge backed by data and behavioral insights.
In order to best support patients, one needs to understand the drivers of their behavior. Our deep audience knowledge, based on motivational patient interviewing techniques and real-time data analyses of each individual patient’s interaction with technology, drive impactful program solutions. These programs are deeply routed in our 20+ years of delivering on the clinical, functional, behavioral and psychosocial needs support the whole patient, empowering and motivating patients along their treatment journey.
Why us?
We rise to the challenge to innovate and shape patient support. We offer a unique blend of consultation, creativity and activation. We draw upon years of diverse experience in healthcare and are at our best when we come together as a team to drive better engagement solutions. You can trust that we will partner with you to deliver inspired support programs that are:
Patient centric
Backed by data
Drawn upon behavioral science
Based on the latest technology
The proof.
Millions of successful patient interactions
Experience in all therapeutic areas including more than 50% in rare and orphan diseases
15-year relationships with clients
100+ programs launched and transferred from incumbent providers over 20+ years
Award winning programs
Lowest staff attrition of any of our competitors
Global solutions with local reach.
Disease is ubiquitous; support solutions for patients, their care partners and healthcare professionals should be too. Our team is experienced in local regulations and culture so they can consult with you to create and activate the required support program when and where you need them.
We are committed to meeting your program requirements every step of the way.
We will prioritize and measure your goals through key indicators in:
Quality
Clinical engagement
Productivity
Customer satisfaction