Omnichannel engagement that delivers game-changing commercial performance.
For us, achieving high performance is all about establishing and maintaining a culture of excellence. It’s what we do; why our employees stay; and it’s how we maintain the established relationships that can lead to increased reach and frequency to high-value targets improving your speed to impact. We start by recruiting the best talent to deliver on your KPIs and secure a long-term relationship with your targets. We then empower them by training them with custom courses on your brand as well as how to optimize the technology critical to success in an omnichannel environment. We establish a genuine partnership with client teams to drive quality engagement.
OPTIMIZING CHANNEL MIX
We create exceptional customer experiences by engaging with healthcare professionals through the channels they prefer, at a time that’s right for them. Based on actionable insights, we leverage live, remote and digital tactics to flexibly respond to market dynamics, targeting accounts across multiple channels to drive cohesive interactive engagements which, in turn, increase the frequency, quality and impact of all interactions.
20+ years experience to draw from in representing your brand
3000+ field and phone sales professionals
21 offices worldwide
65+ current programs
2.5 million live and remote sales rep interactions annually
We selected Inizio Engage following a substantial, USA wide, RFP for our largest omnichannel launch. We could not be happier with our decision. Engage’s data, channel management and deployment went without a hitch. And that’s with a team of over 400!
– Senior Sales Leader – Top 20 Pharma
By combining data-driven insights, planning and activation expertise we can ensure that you can respond quickly to the ever-changing commercial environment, build stronger connections with your customers and maximize commercial success. Further, we can provide the flexibility in coverage you need, avoiding logistical headaches and any negative impact to your reputation. With us as your partner, you can scale up or down at a global, regional, country or local level at any time to optimize efficiency. A strategic commercial partner should work with you to:
where your product sits within the brand lifecycle and discover what the key data and insights are telling you about its positioning
a solution that includes a holistic view of all current and future engagements
a high-performance channel specific strategy that includes the right people and content through the right channels
continuously measure the impact and implement necessary corrections and improvements to optimize your strategy’s success
We deliver agile, global commercial solutions. By leveraging our presence and experience in global markets, we are able to work with you on strategies that reflect local culture and regulations to drive and your commercialization efforts and reimagine health throughout the world.
In each of our commercial projects we provide:
Innovative KPI reporting dashboards and communication with key stakeholders.
Consistent leadership, engagement, team management and retention.
Access to Inizio Engage finance, HR, recruitment, and legal specialists.
Regular assessment of team and channel performance to ensure continuous improvement.
Recruiting executives or the quality talent to fill vacancies or build out teams within your commercial organization can be taking up valuable resources you could devote elsewhere. That’s where we can help. We use a precise, real-time recruiting model based on your specifications and are able to attract the high-quality, top talent you need with speed and efficiency. We also can provide the training needed to ready your new employees for their position.
Whether it’s executives, face-to-face, hybrid and/or remote sales representatives, service representatives, territory managers and/or key account managers you require, we can deliver who you need when you need them.
Once you have the talent onboarded, you need to make sure that they are trained to excel within your company culture and to have the skills needed to excel. Our learning and development experts can deliver on-site or virtual training on skills customized to your needs as well as those centered on themes such as technology, communication across different channels, and data interpretation and insights.
President, US Commercial
Business Development Director
Senior Vice President Client Engagement & Solutions, Europe
SVP, Commercial Business Partnerships
Business Development Director, UK
Commercial Director
Digital Excellence Director
Learn more about Inizio Engage’s strategic engagement solutions and how we can help your business maximize opportunities, jump over hurdles, and assess progress on an ongoing basis.
