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Canada Patient Solutions Services.

Harnessing the power of empathy and insights to enhance access and adherence.

We are your strategic partner in creating lasting change in health outcomes.

Navigating a disease and its treatment is tough. Tough on patients, tough on their care partners and tough on their healthcare professionals. With so much on the line, it is critical that your support programs deliver. We understand this and are uniquely positioned to collaborate as your strategic partner. Together, we can achieve the lasting change in healthcare outcomes we all desire.


We can help tailor engagement to address the individual patient when, where and how they prefer.

To make a difference in the lives of patients and improve their adherence, one should deliver tailored, empathetic support throughout the disease and patient journey. You can rely on the omnichannel technology we offer to meet the individual patient’s needs and preferences and our properly trained field and remote personnel to address their concerns and support them along the way.

You can rely on our deep audience knowledge based on data and behavioral insights.

In order to best support patients, one needs to understand the drivers of their behavior. Our deep audience knowledge, based on motivational patient interviewing techniques and real-time data analyses of each individual patient’s interaction with technology, drive impactful program solutions. These programs based on clinical, functional, behavioral and psychosocial needs support the whole patient, empowering and motivating patients along their treatment journey.

Why us?

We rise to the challenge to innovate and shape patient support.

We offer a unique blend of consultation, creativity and activation. We draw upon years of diverse experience in healthcare and are at our best when we come together as a team to drive better engagement solutions. You can trust that we will partner with you to deliver inspired support programs that are:

  • Patient centric
  • Backed by data
  • Drawn upon behavioral science
  • Based on the latest technology

The personalized, innovative engagements that result shape every interaction. Patients achieve greater access. Patients, care partners and healthcare professionals are empowered to make better health decisions every day.

Just consider.

>600,000 successful patient interactions

Experience in 30+ therapeutic areas including rare and orphan diseases

14-year relationships with clients

100+ programs launched

Award winning programs

Global solutions with local reach.

Disease is ubiquitous; support solutions for patients, their care partners and healthcare professionals should be too. Our team is experienced in local regulations and culture so they can consult with you to create and activate the required support program when and where you need them.

Delve deeper into our Patient Solutions services:

Tap to view Patient Support and Adherence

Patient Support and Adherence

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Tap to view Disease State Education and Awareness

Disease State Education and Awareness

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Tap to view HCP Education

HCP Education

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Tap to view Home Care

Home Care

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Meet our team of engagement experts.

Annie Joncas

Director, Patient Solutions

James Cardillo

Director of Operations, Patient Solutions

Connect with an expert.

Learn more about Inizio Engage’s strategic engagement solutions and how we can help your business maximize opportunities, jump over hurdles, and assess progress on an ongoing basis.