We partner with you to deliver patient-centric, insight driven support programs with the goal to empower patients and improve adherence to achieve better health outcomes.
Treating specialty and rare and disease patients is not business as usual. The costs from non-adherence to these medications are staggering. We understand this, and have partnered with many to successfully engage patients and their care partners with support plans addressing the whole patient from the moment of diagnosis through the treatment experience.
We can collaborate with you to successfully design a personalized, compliant support plan encouraging adherence for patients and their care partners. Then, our team of clinical educators, remote centers and digital, omnichannel outreach will engage to address patients’ concerns and educate them on their medication through their channel of preference.
We have the therapeutic and patient experience to truly make a difference to patients and their care partners throughout treatment. Educated and supported patients will more likely adhere to and persist with their treatment, resulting in the better health outcomes you envision.
Just consider some of our patient support program results:
96% reported a first call resolution experience
99% of patients expressed overall satisfaction with their support specialist
97% of patients reported confidence in managing their condition
92% of patients plan to fill their next prescription
Supporting patients and care partners with:
Supporting healthcare professionals with:
Clinical educators – field, phone and hybrid
Remote engagement centers
Omnichannel 24/7 support
Programmes through other HCPs – dietitians/occ therapy/physio
Patient support is our passion and it is evident in all our team members. We place great importance on establishing a holistic employee journey, so everyone in your patient support program can create a positive patient experience.
Not only do we work with you to develop a training program to meet your goals, but we provide additional learning and development opportunities to ensure that every member of our patient support team has the skills they need to deliver the results you want and the patient deserves.
Our comprehensive, high-quality training programs are designed and delivered by our credentialed team of in-house experts. Our latest innovative programs include:
Partner with the experts at Inizio Engage Patient Support and Adherence team to put in place a patient support plan to drive adherence and better disease outcomes.
