Inizio Engage Spain.

We create exceptional customer experiences by engaging with HCPs through their preferred channel at the right time. We provide support around the omnichannel journey: planning and executing; coordinating recruitment, training and deployment.

We are experts in setting up external sales teams within the pharmaceutical industry. We cover different field engagement approaches: primary care teams, specialty teams, key account managers (KAMs) and pharmacy field teams – sell-in and sell-out.

We provide flexible solutions to cover temporary vacancies in all positions, whether they are for short or intermediate periods. We reduce risk, time and costs associated with recruitment without impacting quality.

We can help our clients to optimize their sales teams by providing sales force effectiveness assessments, sales force sizing and structure recommendations, and sales compensation planning.

We recruit directly for a diverse range of high-quality roles and profiles; from representatives and technicians to specialists and managers across a range of areas, including commercial, marketing, and medical department functions.

Our training services ensure everyone has the right capabilities and spirit to carry out their roles successfully by providing courses for new starters and existing employees with pre-designed or tailored courses based on our clients’ specific needs.

Our contact center is specifically focused on the healthcare sector. This is an efficient, profitable, and increasingly popular way to approach the medical and pharmacy target.

Our PSPs are an ideal way to directly support patients, bringing better outcomes and adherence. We have a proven record of creating successful PSPs built on high-quality hands-on care, behavioural science and patient-centric technology.

Our in-house nursing teams are skilled healthcare professionals, trained and authorized to deliver safe quality patient care in homes, communities and hospitals. We can also support patients remotely from our contact center.

One of the most effective ways we deliver education and training is through our in-house team of nurses. They provide critical treatment administration training across a broad range of channels to help patients receive optimal care.

Our clinical educators provide comprehensive disease-state and product training for HCPs, which leads to improved patient outcomes. As well as in-person sessions, we also offer flexible remote training to fit HCPs’ busy schedules.

MSLs are a trusted source of unbiased, accurate and scientific knowledge. We offer an agile and comprehensive service deploying dedicated and vacancy MSL teams, ensuring we recruit high quality profiles that align with our clients’ specific needs.