European Patient Support Programmes.

Designing global solutions with local expertise.

Delivering impactful, tailored engagement programs for patients, their care partners and healthcare professionals. We collaborate with you to successfully design a personalised, compliant support plan encouraging adherence for patients and the people around them.

Partner with us

We are your strategic partner in creating lasting change in health outcomes.

Navigating a disease and its treatment is tough. Tough on patients, tough on their care partners and tough on their healthcare professionals. With so much on the line, it is critical that your support programmes deliver. We understand this and are uniquely positioned to collaborate as your strategic partner.

Our team will work in partnership with you to create and activate a bespoke patient support programme that benefits you, the patients, the HCPs and the payors. Together, we can achieve the lasting change in healthcare outcomes.

What our European Patient Support Programmes can do for you.

We draw upon more than 25 years of diverse experience in healthcare to empower you to drive better engagement solutions.

“We rise to the challenge to innovate and shape patient support”
Ian Riches, Head of Patient Solutions, Europe

To optimise the patient experience, we enable you to make human connections supported by innovation and technology in:

  • Nurse led clinical care and home care 
  • Phlebotomy  
  • Patient support and adherence 
  • Remote patient support 
  • HCP education 
  • Disease state education and awareness 
  • Patient access 
  • Treatment navigation 
  • Best in class digital platforms 
  • Consulting  

Our experience speaks for itself.

>600,000 successful patient interactions
25+ years experience in providing Patient Services
Multiple award-winning programmes
Experience in 30+ therapeutic areas including rare and orphan diseases
1,000+ programmes launched
99% NPS score average

Appointment system helps HIV patients keep their treatment appointments.

Learn more about how we helped our client, a multinational pharma company, improve patient adherence for its HIV treatment in Spain and how we then rolled out the programme to Italy, Germany and beyond.