The Radical Listening Report

The Radical Listening Report

Most organizations believe they listen to employees.

Most employees would disagree.

In our first webinar of the year, over 80 senior HR, communications, and business leaders came together to explore what “listening” really looks like in an AI-enabled workplace — and where it’s breaking down.

What emerged wasn’t a lack of data. It was a lack of action.

This report captures the real, unfiltered perspectives shared live during the session — alongside Forty1’s analysis of what it means for organizations trying to build trust, connection, and performance in a time of growing exhaustion.

What’s inside:

• Why employee listening is happening but failing to drive change
• The critical role leadership plays in turning insight into action
• How survey overload is eroding engagement rather than building it
• Why trust is breaking down and what transparency has to do with it
• Six practical shifts organizations can make to close the gap

At a time when technology makes it easier than ever to collect feedback, the real challenge is more human: choosing to act on what you hear.

Download the report to see what leaders are experiencing — and what needs to change next.