I am a physician by training who practiced primary care for 1 year before moving to the US. As a newcomer, I began working in multiple fields in healthcare such as public health, health education, and healthcare administration. My first biotech industry opportunity landed me in a hybrid clinical and non-clinical patient education role working collaboratively with marketing and commercial departments. During this time, I discovered the broader world of pharma and became acquainted with the role of medical science liaisons. I realized that this option was a much better fit for my academic and medical background, so I decided to pursue that path.
Working in medical affairs is a lifetime journey. There is always something new to learn; there are opportunities to make mistakes and plenty of opportunities to learn from those mistakes. After 7 years of experience working in Medical Affairs and more than 10 years of experience working in the biotech industry, I have had the opportunity to wear multiple hats within and outside Medical Affairs. All experiences count and these have enhanced my general understanding of the pharmaceutical space, strengthened my business acumen and positioned me at a level of seniority with leadership opportunities as well.
What I enjoy most about being an MSL is learning and discussing science with colleagues, particularly in terms of novel cellular mechanisms, interesting pathological mechanisms, and general therapeutics.
A best practice that changed the way I work is to show that you are capable and teachable; be professional yet never unfriendly. Make strong connections with other trusted Medical Affairs colleagues and seek to humble yourself to ask good and sometimes not so good questions. The more you ask questions to trusted colleagues, the more you can learn from them.
One time I felt I made an impact as an MSL is when I had developed a nice rapport with one of my KOLs. During one of our conversations, the physician, without me soliciting, stated “I always learn something new from you”. These moments are when you are certain that a positive impact is being made in your KOL’s clinical reasoning. This motivates me to put energy into being well-prepared to provide value when engaging with healthcare providers.
As long as MSL standards remain high, there will always be opportunities for growth and change. Maintaining high standards promotes trust within an organization. On the other hand, low standards lead to stagnation. The evolution of the MSL depends on the open-mindedness of the leadership in Medical Affairs, the priorities of the company, and external regulatory boundaries imposed on the MSL role. MSLs must continue to demonstrate competence and add strategic medical value to internal and external stakeholders for companies to invest in this function. By demonstrating value, MSL teams will transition into more strategic, and perhaps non-traditional roles.
A common professional challenge MSLs face is a lack of upward mobility. Many MSLs are intrinsically driven to take on new challenges, so they want to see flourishing careers and professional growth. It’s important that efforts are not only verbally appreciated but also tangibly recognized through professional growth opportunities. Lack of mobility can be overcome through a clear plan, diligence, teamwork, cross-functional interest, and quality work. Taking action to provide real opportunities for growth will lead to engagement and job satisfaction.
In my experience, the word “supportive” comes to mind when describing the culture at Inizio Engage. A supportive culture is one in which you are heard, you feel valued, and where your efforts are genuinely recognized. Providing support, both personally and professionally, is a virtue I hold in high esteem. It is foundational to achieving the most important goal in my career, that is, to leave a positive impact on other’s lives through the work I do every day.
I enjoy spending my spare time at home with my family, learning something new, exploring the great outdoors and going to the gym.
There are multiple ways to keep abreast of new advances in medicine and research. For general industry trends, I use free subscriptions to biopharmaceutical news publications. For updates on the latest medical and research advances, I find that searching for publications online, attending scientific congresses, and discussing scientific data with internal and external medical colleagues have been useful approaches.
